Customer Case Studies | Operational Intelligence

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Transpara Customers

"I was at the base-camp of Mt. Everest, and with my Blackberry, I was able to check the pH of one of my bioreactors - in South San Francisco - with Visual KPI."
Oliver Yu
Senior Engineer
Genentech, Inc

TRANSPARA CUSTOMERS:

"From a project management standpoint, Visual KPI is ultra-flexible and easy to deploy… we're quite optimistic that it will more than pay for itself.”Brad Thurston, project manager for Research in Motion’s manufacturing supply chain, as told to Managing Automation.

"Once we realized the value of Visual KPI and potential for significant cost savings and increased productivity, we decided to increase adoption across the enterprise, to more than 900 users who will access business-critical operational data via mobile devices and traditional web displays."
Julian Rouse, System Administration Manager

Customer Case Studies

Constellation Energy

Constellation Energy is a Fortune 125 utility that uses Visual KPI to make decision-support data available to management and operations for monitoring plant equipment and identifying problems before they go into alarm mode.

Click here to read the full Constellation Energy case study.

National Grid

National Grid is largest energy utility in the UK, and the second largest in the US. With Visual KPI, National Grid was able to realize a six month ROI by delivering key data to their users, wherever they need it.

National Grid owns the high-voltage electricity transmission network in England and Wales, and the high pressure gas transmission system in Britain. Its distribution business delivers gas to 11 million homes and businesses.

In the US, National Grid delivers electricity to approximately 3.3 million customers in Massachusetts, New Hampshire, New York and Rhode Island, and manages the electricity network on Long Island. National Grid is also the largest distributor of natural gas in the northeastern US, serving approximately 3.4 million customers in Massachusetts, New Hampshire, New York and Rhode Island.

Click here to read the full National Grid case study.

Research in Motion (RIM)

Research In Motion (RIM) is the designer and manufacturer of the award-winning BlackBerry® smartphone, used by millions of people around the world. The company also creates solutions for the worldwide mobile communications market, including the software that allows the BlackBerry smartphone to provide mobile access to email, applications, media and the Internet.

RIM deployed Visual KPI to integrate supply chain and manufacturing data from multiple IT systems.

Click here to read the full Research in Motion case study.

Western Power

Western Power is an energy solutions business, responsible for the transmission and distribution of electricity in Western Australia, including Perth.

Consisting of nearly 88,000 km of powerlines stretching from Kalbarri in the north, Kalgoorlie in the east and Albany in the south, our electricity network is one of the largest isolated networks in the world.

Every day Western Power delivers electricity to more than 965,000 homes and businesses and around 150,000 streetlights.

Click here to read the full Western Power case study.

Recent Customer Highlights

KeySpan Finds The Easy Road In Taking Data To Mobile Workers software.

"KeySpan could have created its own software solution, but it opted for Tranparas instead. We know how to produce electric power safely and efficiently. We are not webmasters or programmers. We wanted a vendor that understood our interfaces and could adapt to our changing and evolving needs. Transpara has proved up to the task, observes Ragone.

Go to the online version or download a copy of the article.

KeySpan's John Ragone was recently interviewed by Senior Technical Editor Dan Hebert.

Getting vital information to mobile workers is no easy task, but the job is a whole lot easier when all the technology fits together. That was behind the decision of KeySpan Corp., the largest electric generator in New York State, to use the latest version of Transpara Corp.'s Visual KPI to distribute performance metrics from generators, turbines and other equipment to engineers via advanced cellular phones. "It's about as simple as you can get," Ragone said. "It took us longer to get the purchasing in place than to launch the actual project." The return on investment was obvious when you consider that taking a turbine offline for repair could cost KeySpan hundreds of thousands of dollars a day, Ragone said. "This is insurance, essentially," he said of Visual KPI.

Read the article

Mighty Handy by Wes Iversen, Managing Editor.

The push is toward wireless, as mobile, handheld computing devices prove their worth in industrial maintenance applications. John Ragone, automation manager, office of electric generation, thinks that KeySpan's new mobility solution from Transpara for use by its maintenance personnel has the potential to produce major savings.

Read the article