Mobile Key Performance Indicators (KPIs)
What are KPIs?
Here's what Wikipedia has to say: "A Performance Indicator or Key Performance Indicator (KPI) is an industry jargon term for a type of Measure of Performance. KPIs are commonly used by an organization to evaluate its success or the success of a particular activity in which it is engaged. Sometimes success is defined in terms of making progress toward strategic goals, but often, success is simply the repeated achievement of some level of operational goal (zero defects, 10/10 customer satisfaction, etc.)."
KPIs are not new, but choosing the right ones, organizing them and making them available where you need them can be a challenging and oft-changing responsibility. Visual KPI makes this much easier in several ways:
- Rapid-prototyping and KPI design tool based on Microsoft Excel (Visual KPI Designer) for quickly creating, editing and organizing KPIs from any data source.
Real-time and secure access to KPIs, scorecards, tends and alerts on any smart mobile device or web browser (Blackberry, iPhone/iPad, Android, Windows Phone, PC/Mac, etc.)
What makes mobile KPIs unique?
Mobile KPIs are different in the same way that all mobile content should be - tailored to the mobile experience and environment. KPIs designed for mobile should be actionable and simple enough to make decisions on quickly without calling up extra systems and without detailed analysis. Another key difference is the frequency with which they change. The more often they change (hours, seconds, minutes), the more likely you will want access to them wherever you are.
They should answer questions like...
- How is the plant (or reactor, or other asset) running today?
- Are we over capacity right now or approaching it?
- What is going wrong 'near me' right now
- Did we sell enough today, or in the last few hours?
- What is our fuel usage rate?
- Are our environmental controls working?
- Are we in compliance?
- Are we approaching a bandwidth limit?
Additionally, most mobile KPIs should have targets and limits so you can see at a glance where you are and so you can be alerted when something goes wrong (or exceptionally right).
Lastly, you need more than just the current data. When something goes wrong you need to put the problem in context. Is it a temporary glitch or getting worse? What led up to this point? To accomplish this you need to have history and ideally you need a visual trend. Because of this, combining Visual KPI with a real-time data historian like the OSIsoft PI System or others is the ideal scenario. Contact one of our engineers if you have questions about your environment or to see if Visual KPI is a good fit.
Want to know more? Take the Visual KPI tour...